1. Errors
BPN OpenAPI
  • Get started
    • Introduction to BPN
    • Introduction to API
    • Architecture Overview
    • Authentication
    • Environments
    • Response envelope
    • Idempotency
  • Guides
    • Virtual Account
      • Virtual Account Overview
      • VA · Payin
      • VA · Statuses
      • VA · Payout
      • VA · RFI
      • VA · Currencies & limits
      • VA Opening
        • VND VA Opening
        • BRL VA Opening
    • Wallet
      • Wallet · Transfer
      • Wallet · Assets & limits
      • Wallet · Deposit whitelist
      • Wallet · PaymentLink
      • Wallet Overview
      • Wallet · Deposit
      • Wallet · Statuses
      • Wallet · Withdraw
    • Convert
      • Convert Overview
      • Convert · Quote & submit
      • Convert · Business types
      • Convert · Pairs & limits
      • Convert · Statuses
  • API Reference
    • Virtual Account
      • Virtual Account field notes
      • Inquiry Master VA Balance
      • List Primary Virtual Accounts
      • Create Virtual Account
      • Get Virtual Account Detail
      • List Virtual Account
      • List Virtual Account Orders
      • Get Virtual Account Order Detail
      • Refund Virtual Account Order
      • List RFI Sub Virtual Account
      • Get Sub Virtual Account RFI Template Info
      • Sub Virtual Account Submit RFI
      • Add Bank Account
      • List Bank Account
      • List Banks
      • Payout via Virtual Account
      • Send Email Verify Code
    • Wallet
      • Wallet field notes
      • Deposit Whitelist
        • Get Deposit Whitelist Options
        • Register Deposit Source Address
        • List Deposit Source Addresses
        • Get Deposit Source Address
        • Disable Deposit Source Address
        • Submit Payer Details for a Received Deposit
        • Save Sub-wallet Payer Profile
        • Update Sub-wallet Payer Profile
        • Get Sub-wallet Payer Profile
        • Get Deposit Whitelist Case
      • Get Asset Balance
      • Get Deposit Address
      • Add Deposit Sender
      • Add Withdraw Whitelist
      • Delete Withdraw Whiltelist
      • Request Withdraw
      • Query Wallet Internal Transfer Detail
      • List Wallet Internal Transfer order
      • Wallet Internal Transfer
      • Create Sub Account
      • Query Transaction History
      • List Wallets
      • List Sub Account
      • Get Transaction Detail
      • List Wallet Transactions
      • Get Wallet Transaction Detail
    • Payment Link
      • Abnormal fund
        • Abnormal funds
        • Matchable Payment links
        • Link Order(Abnormal fund)
        • Submit to platform
      • Create Payment Link
      • List Payment links
      • Get Curreny Network Config
    • Convert
      • Convert field notes
      • Inquery FX Rate
      • Get Stablecoin Quote
      • Create Stable Order
      • Get Order (Single) Detail
      • List Orders(Batch)
    • KYB
      • Share KYB/KYC Info For Sub User
      • Get KYB Sub User Status
    • Reconciliation
      • Get Reconciliation Order List By Page
    • External Provider
      • FE: Create stablecoin collection sub-account link
      • FE: Deposit Travel Rule
      • External Provider · Deposit whitelist
      • Create stablecoin collection sub-account link
      • Get sub wallet account
      • List sub wallet accounts
      • Change sub wallet status
      • Query stablecoin collection order list
      • Query stablecoin collection order status
      • Get quote
      • Accept stablecoin collection order
      • Reject stablecoin collection order
      • Query USD balance
      • USD Payout (withdrawal)
      • Query USD Payout order status
      • Query USD Payout order list
      • Create deposit Travel Rule link
      • Create deposit Travel Rule detail link
    • Mock
      • Mock Virtual account Payin Order
      • Mock wallet deposit transaction
      • Mock Payin Order Refund
      • Mock Payout Order Update Status
    • Pay Session
      • Request Pay Session
    • Files
      • Request File Upload URL
  • Webhooks
    • Webhooks Overview
    • KYB notifications
    • Event catalogue
    • Resend Fail Webhook
      POST
    • Open Virtual Account Status
    • Virtual Account Payment Status
    • Virtual Account Invoice update
    • Transaction Status Notification
    • KYB Status Notification
    • Deposit Sender Detail Required
    • Abnormal Fund Notification
    • WALLET_TRANSFER_ORDER_UPDATED
    • Sub Virtual Account RFI Required
    • Sub Wallet Update
    • wallet address whitelist Update
    • Crypto Deposit Order Notification
    • Collect Order Updated
    • Usd Payout Order Updated
    • onboard result
    • partner order status
    • PaymentLink Notification
    • Deposit Whitelist Notification
  • Partner Flow
    • Share KYB/KYC and open account directly
    • Get KYB/KYC submit + open account status
    • Get Stablecoin Quote
    • Create Stable Order
    • Get Order (Single) Detail
    • List Orders(Batch)
    • Submit hash
  • Appendix
    • Enums quick reference
    • Enum
    • Virtual Account(VA) Support List & KYB requirement
  • Release Notes & Changelog
  • Errors
    • Error codes catalogue
  • Change Log
    • 2026-09-21 Virtual Account independent refund orders
    • Wallet deposit source-address whitelist
  1. Errors

Error codes catalogue

Errors catalogue#

Stable contract: success + msg + traceId.
code values are still being unified — use message semantics + traceId for support.

How to decide success/failure#

CaseRule
Successsuccess == true
Business failuresuccess == false; HTTP may still be 200
SupportAlways keep traceId
Field name is msg, not message. Envelope: response-envelope.

Retry matrix (with idempotency)#

CategoryTypical signalSame key retry?Merchant action
Auth failuresignature / unauthorized / timestampRe-sign; may reuse business keyFix clock / signature
Validationmandatory / required / invalidNo — new keyFix params
Amount out of rangeout of range / betweenNoAdjust amount; check pair limits
Pair not enabledsupported / not matchedNoAsk Customer Success
Quote expiredexpire / expiredNoNew get-quote
In-flightprocessingDo not change keyWait webhook / query
Timeout / unknownno responseYes — same keyBackoff retry
Terminal failfail / rejectedNoHandle terminal state
System errorinternal / 5xx-likeSame key OK on idempotent APIsTicket with traceId

Convert amount example#

{
  "status": 500,
  "code": "AMOUNT_OUT_OF_RANGE",
  "msg": "sourceAmount must be between 100 and 500000 USDT, current: 10",
  "success": false,
  "traceId": "a1b2c3d4e5f6",
  "data": null
}
100–500000 is the USD-class default fallback — fiat pairs use configured min/max. See Convert · pairs & limits.

STABLE_SWAP#

{
  "success": false,
  "msg": "sourceAmount is required for STABLE_SWAP",
  "traceId": "..."
}

Wallet deposit whitelist (WalletErrorCode)#

These return business status 500 with an 8-digit numeric code.
codeMeaningSame key retry?
10000100Transaction not found, or not owned by the callerNo — re-read GET /v1/wallet/transaction/list?whiteListStatus=init
10000101Review already completed for this depositNo — treat as done
10000102Payer details incompleteNo — fix fields, new key
10000103Field value not accepted, incl. invalid countryCode or unknown providerNo — send countryCode as ISO 3166-1 alpha-2 and take provider from /options
10000104Cannot submit right nowPoll GET /v1/wallet/transaction/detail; do not edit and retry immediately
10000105Duplicate requestNo — read the first request's outcome
10000106Source address supplied or changed for a received depositNo — drop the address fields
10000107Wallet invalid, or the sub-wallet has not been createdNo — create the sub-wallet first
Guide: Wallet · Deposit whitelist.

Webhooks#

Signature failure: drop and alert; do not book funds.
Duplicates: dedupe by eventId.
See Webhooks Overview.
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Virtual Account(VA) Support List & KYB requirement
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2026-09-21 Virtual Account independent refund orders
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